This website is operated by Max Custom Boxes. Throughout the site, the terms “we”, “us” and “our” refere to Max Custom Boxes. Max Custom Boxes offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.
Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.
Any new features or products which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). You must not transmit any worms or viruses or any code of a destructive nature. A breach or violation of any of the Terms will result in an immediate termination of your Services.
SECTION 2 – GENERAL CONDITIONS
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks. You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us. The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 3 – MODIFICATIONS TO THE SERVICE AND PRICES
Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.
SECTION 4 – PRODUCTS OR SERVICES
All our products are only available on our online store. We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited. We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
SECTION 5 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 6 – OPTIONAL TOOLS
We may provide you with access to third-party tools over which we neither monitor nor have any control nor input. You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s). We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.
SECTION 7 – THIRD-PARTY LINKS
Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.
SECTION 8 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, ‘comments’), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments. We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service. You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 9 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order). We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.
SECTION 10 – PROHIBITED USES
In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.
SECTION 11 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable. You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you. You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement. In no case shall Equipsio, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.
SECTION 12 – INDEMNIFICATION
You agree to indemnify, defend and hold harmless Max Custom Boxes and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 13 – SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 14 – TERMINATION
The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes. These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site. If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).
SECTION 15 – ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service). Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 16 – CONTENT COPYRIGHT NOTICE
By using our website you understand and acknowledge that all content of this website including text, data, software, photographs, graphics, images, illustrations, maps, designs, icons, and other materials collectively fall under the section of “Our Website Contents” and are property of MaxCustomBoxes.com including third-party providers. Copying, modification, storage, republishing, transmission or otherwise distribution of “Our Website Contents” is prohibited without our written consent.
SECTION 17 – INDEMNIFICATION & LIMITATION OF LIABILITY
You agree to defend, indemnify and hold harmless MaxCustomBoxes.com including its members, directors, employees, representatives, vendors, suppliers, affiliates and subcontractors from and against any claims, damages, in the event that a charge, claim or demand, or arbitration, action or proceeding (collectively, a “Claim”) is made or commenced against us, based upon, relating to or arising from the alleged wrongful acts of the customers, or alleging that the printing performed or product produced by us and ordered by the customer: (a.) infringes any copyright, patent or another proprietary right of any person; or (b.) contain matter that is libelous, slanderous, defamatory, scandalous or obscene; and (c) are the results of unauthorized access to any password-protected area of our website. You shall indemnify and hold us harmless from and against any loss, damages, cost and expense arising from or related to the Claim including without limitation; (1.) defending us against any such Claim (2.) paying any judgment or award; and (3.) reimbursing us for any legal fees and expenses it reasonably incurs in responding.
Under no circumstances MaxCustomBoxes.com including its members, directors, employees, representatives, vendors, suppliers, affiliates and subcontractors will be liable for any injury, death, loss, claim, damage, act of god, accident, delay, or any special, punitive, incidental or consequential damages of any kind, whether based in contract, tort or otherwise, which arise out of or are in any way connected with any use of our website or with any delay or inability to use our website, or for any information, software, data, products or services obtained through our website, even if a party has been advised of the possibility of such damages.
In no event shall our total liability to you for all damages, losses, and causes of action including but not limited to negligence, arising from this agreement or your use of our website exceed the amount paid by you to MaxCustomBoxes.com for the order or request.
SECTION 18 – RETURN AND REFUND POLICY
Due to the custom nature of printing products and other services we provide, you need to inform us at MaxCustomBoxes.com within 3 business days of receiving your order, if you find the delivered product defective or not according to your ordered specifications. We cannot issue a refund or credit to you; however, we will reprint your original order if we made an error or find it defective. The determination of defect is at the discretion of our management. To receive the reprint of your original order, you must submit digital photos documenting the product defect or return, at your own expense, the full quantity of the original order to us within 7 business days of taking the original order delivery. Charges related to the expedited orders processing are non-refundable.
SECTION 19 – PAYMENT & ORDER PLACEMENT
All price data on our website are shown in U.S. Dollars (USD). Payment for orders will be made in U.S. Dollars. Due to custom nature of printing products and other services we provide, we will not start working on your orders for printing jobs or other services until a full payment including all charges, taxes, shipping, and handling fees are paid by the credit card or paid by the user of our website with an approved payment method. As a part of order placement, we require the users and customers of our website to approve the proof (whether an electronic file or hard copy) of the printing products or other services they order. Following the approval of proof by the customers, the printing jobs are sent to the press. Once a print job has been approved by the customer and sent to the press or via our website, no changes are allowed to the artwork files, job specifications, or printing turnaround time.
SECTION 20 – CANCELLATION
Once you placed your order you cannot cancel it.
SECTION 21 – DESIGN ORDERS
MaxCustomBoxes.com does not issue refunds or credits for any design services orders. All design orders once placed are final and non-refundable.
Customers Submitted Artwork/Files
Our designers and technicians create electronic or hard copy proofs from the website users or customers’ submitted artwork/files. We require that your submitted artwork/files must be at least 300 dpi (dots per inch) resolution at the final size and in CMYK format. If your files are not submitted at 300 dpi for the final size and not in CMYK format, we will not be responsible for printing as blurred, distorted or pixilated and color changes associated with conversion to CMYK.
You are responsible for the accuracy of your print-ready artwork/files including any issues as to orientation or alignment of the pages of your submitted documents. Though we take all possible precautions against loss of your submitted artwork/files, we are not responsible for damage or loss of your artwork/files.
By uploading artwork/files to our website, you agree that you are the lawful owner of all material you are uploading or you have already obtained appropriate rights to use such material.
We have the right to refuse an order, which in our opinion may be illegal in nature or an infringement on the rights of any third party. You accept full legal liability for the content of material processed and printed on your behalf and under your instructions. We reserve the right to refuse an order without disclosing a reason. Please note we do not accept offensive, indecent or improper material for printing.
Proofs and Color Accuracy
We require the users and customers of our website to approve the proof (whether an electronic file or hard copy) of the printing products or other services they order. No job will be sent to press without your approval of proof. It is thus your responsibility to log in to their account and check on their proof. We are not liable for delays in the order caused by the customer’s non-approval of the proof. Please understand the turnaround times mentioned in our website, we start after your approval of the proof.
Please review your proof thoroughly prior to approval. You should check it against the original file for possible errors in layout, copy, spacing, punctuation or image placement and proportion, bleeds, crops, and final text. Electronic proofs do not show transparency, overprint issues or color change from RGB or Pantone to CMYK. Please note, application of UV coating or lamination may affect or change the appearance of the printed colors. We are not liable for the final color appearance of a laminated product(s).
Customer is Fully Responsible for Everything Included in The Final Approved Proof
We will reproduce color from submitted print-ready files as closely as possible, but cannot exactly match color and density. Due to inherent limitations with the printing process, as well as neighboring image ink requirements, the accuracy of color reproduction is not guaranteed. By placing an order with us you agree to this limitation. We will try our best to match the gradient density of each color, but we accept no responsibility for color variations between submitted files and a final printed piece or the actual artwork or product they represent. Under no circumstances, a reprint will be honored for color variations that have occurred during the printing process. We are not liable for color matching or ink density on screen proofs that you approve. We will guarantee color accuracy and match if you order a hard copy proof from us. Please note hard copy proof will cost you a little bit more amount.
No Liability for Errors
MaxCustomBoxes.com is not liable for errors in a final product caused by any of the following: Misspelling and Grammar, Damaged Fonts Graphics, Bleeds, Punctuation, Wrong, Incorrect or Missing Folds, Die Lines, Crop Marks, Transparency, Cracks on Folds, Overprint Finished Product and Size. MaxCustomBoxes.com does not use gang printing for most printing products. At times and based on the requirements of our individual website user and customer, we may choose a printing method that is best suited for a particular print item(s).
We will normally deliver the exact quantity of goods ordered plus a small additional amount. There is no extra charge for the additional amount. In the event of an underrun, we will bill for the actual quantity delivered. We follow the generally accepted trade practice of delivering plus or minus 5% of the ordered quantity.
Production Speed, Shipping and Delivery of Orders
Production speed and printing turnaround time start after your artwork/files have been uploaded, reviewed and accepted by our prepress department, you have approved the press-ready proof (whether an electronic file or hard copy) and a full payment including applicable taxes, shipping and handling fees has been made. During the order placement process on our website, you have the ability to select production speed which indicates the number of business days required for printing your order and making it ready for turnover to the shipping company for shipment. Your approval of the proof must be received before 10 AM Central Standard Time (CT).
We make all efforts to print and ship your orders in a timely manner. In no case shall MaxCustomBoxes.com be liable for any consequential or damages resulting from delay in shipment or delivery. You agree not to hold MaxCustomBoxes.com liable for delays in shipments caused by bad weather, shipping company delays, customs issues or any other circumstances beyond our direct control. In case of delay, due to technical problems or equipment failure during the printing process, expedited charges will be refunded. Orders cannot be canceled due to delays in the printing process.
You agree to pay all customs duties and fees on goods that are shipped to their respective locations. It is the responsibility of the customers to make arrangements to clear customs for shipments delivered outside the United States.
MaxCustomBoxes.com offers Standard 10 to 12 business days to ship the product and 6 or 8 business days plan for expedited shipping (with 2 to 3 business days for Ground Shipping) to any ONE LOCATION PER ORDER within the USA with no quantity or weight limit. Shipping to additional destinations will be charged extra. We do not guarantee shipping and delivery transit times and are not responsible for the delay, loss, damage or theft to the printing products during shipping and delivery. MaxCustomBoxes.com will not be held liable for damages that occur in shipping. Lost or damaged shipment claims can be filed after 6 Business days from the package shipment date.
If you provide us incorrect shipment delivery address or otherwise make an error in the submission of the complete delivery address, we will charge additional shipping and handling charges for re-shipment.
SECTION 22 – CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 23 – CONTACT INFORMATION
Questions about the Terms of Service should be sent to us at [email protected]